Terms of service

These terms apply when you use this website, call us, or have Local Locksmith CA Inc ("we") do work for you.

Nothing on this site is a binding offer

Descriptions of services on this website are general information. A price and the scope of work are agreed only at the job, before work begins.

How quoting works

On most jobs the estimate is free and happens on site. If your job carries a service call fee, we tell you during the call, before the van leaves. A range given on the phone is an estimate, not a price. The final price is stated before any work starts, and you may decline it. If you decline, you owe only what you agreed to on the phone, if anything.

Proof of ownership

We open homes, businesses and vehicles only for people who show they are entitled to access them. We may refuse or stop a job if proof is not provided.

Damage

We open locks without damage whenever possible. If a lock must be drilled or a part destroyed to gain entry, we explain why and proceed only with your consent. We are not liable for damage that was there before we arrived, worn or defective hardware that fails during normal handling, or damage resulting from information you gave us that was inaccurate.

Warranty

Our workmanship is guaranteed for six months from the day of the job. If something we made or installed fails during that time because of our work, we return and fix it at no charge, as many times as needed. The guarantee does not cover damage or wear caused after the job, such as a key exposed to water or a lock that was forced, misuse, or hardware we did not supply or install. A visit for anything outside the guarantee is a regular paid call. New parts also carry the manufacturer's warranty.

Payment

Payment is due when the work is done, by cash, card or check. Every receipt is itemized and shows license LCO 7283.

Liability

To the extent the law allows, what we owe for any single job is capped at the price you paid for it.

Cancellation

You can cancel at any time before work starts. If you cancel after the technician is on the way and your job carried a service call fee you agreed to, that fee may apply.

Complaints

Tell us first at (415) 964-3469 or locallocksmithsca@gmail.com. You can also contact the California Bureau of Security and Investigative Services, which licenses locksmith companies.

Text message program

Program: Local Locksmith CA - San Francisco customer messages.

What you receive: messages about your service request, such as confirmations, technician arrival updates, price and job details, receipts and follow up questions. We do not send marketing texts through this program.

How you join: by checking the text message box on our request form, or by texting us first and agreeing when asked.

Frequency: message frequency varies with your job.

Cost: message and data rates may apply.

Opt out: reply STOP to any message. You will receive one confirmation and no further messages.

Help: reply HELP, call (415) 964-3469 or email locallocksmithsca@gmail.com.

Carriers are not liable for delayed or undelivered messages. Agreeing to texts is not a condition of getting service. See our privacy policy for how mobile information is handled.

Governing law

These terms are governed by the laws of the State of California.